Effective from 5 October 2026.
1. Introduction
This Cookie Policy (hereinafter: the "Policy") explains how Pavle Zindović PR izvođačka umetnost White City Soul Beograd (hereinafter: "we", "our", the "Seller" or the "Controller") uses cookies and similar technologies when you visit the online store shop.whitecitysoul.rs (hereinafter: the "Online Store").
The aim of this Policy is to inform you, as a user of our Online Store, about the nature, type and purpose of cookies and the manner in which they are managed, in accordance with the Personal Data Protection Act (the "ZZPL").
2. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. Cookies enable the website to recognise your device on a repeat visit and to remember certain information about your activities.
Cookies are widely used to improve the functionality of websites, to personalise content, to analyse visits and to provide more relevant marketing messages.
3. Types of cookies we use
We use different types of cookies in our Online Store. Depending on their function, they can be divided into:
- Necessary (mandatory) cookies: These cookies are strictly necessary for the operation of the Online Store and enable basic functions such as navigation, access to secure areas of the site, adding products to the cart and the payment process. Without these cookies, the Online Store could not work properly. Your consent is not required for their use, and the legal basis for the processing is the performance of a contract and the legitimate interest of the Seller (Article 12(1)(2) and (6) of the ZZPL).
- Analytical (statistical) cookies: These cookies help us understand how visitors use our Online Store by tracking the number of visits, the most visited pages and the sources of visits. The information collected is used to analyse and improve the performance of the Online Store. Your consent is required for the use of these cookies. The legal basis for the processing is your consent (Article 12(1)(1) of the ZZPL).
- Functional (preference) cookies: These cookies enable the Online Store to remember your choices (e.g. language, region) and to provide enhanced, more personalised functions. The legal basis for the processing is your consent (Article 12(1)(1) of the ZZPL).
- Marketing (advertising) cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be used to limit the number of times an advertisement is shown and to measure the effectiveness of advertising campaigns. They are often placed by third parties (advertising networks) with our permission. The legal basis for the processing is your consent (Article 12(1)(1) of the ZZPL).
4. Cookies used and service providers
Our Online Store uses cookies placed by the Shopify platform (as our processor) for its basic functions. We may also use third-party services for analytics and marketing, such as Google Analytics, Facebook Pixel, etc., which place their own cookies.
More information about the cookies that Shopify uses can be found at: shopify.com/legal/cookies.
5. Purpose of the processing and legal basis
Data collected through cookies are processed for the following purposes:
-
Enabling the basic functionality of the Online Store: Ensuring the security, performance and proper operation of basic functions (e.g. cart, login).
Legal basis: Performance of a contract and the legitimate interest of the Seller. -
Analysing and improving the performance of the Online Store: Understanding how users interact with the site in order to optimise and improve the user experience.
Legal basis: The user's consent. -
Personalisation of content and of the user experience: Remembering your preferences (e.g. language, currency) in order to provide a personalised experience.
Legal basis: The user's consent. -
Direct marketing and profiling: Displaying relevant advertisements based on your interests and your previous behaviour on the site.
Legal basis: The user's consent.
Where personal data are processed through cookies on the basis of consent, that consent is freely given, informed and unambiguous, in accordance with Article 4(12) of the ZZPL.
6. How can you manage cookies?
6.1. Consent through the cookie banner
On your first visit to our Online Store, you will be shown a cookie banner that enables you to give or refuse consent for the different categories of cookies (other than necessary ones). You can subsequently change your consent at any time through the "Cookie settings" link (or a similar link), which is usually located in the footer of our Online Store.
6.2. Management through the browser
Most internet browsers accept cookies automatically. However, you can control and delete cookies through the settings of your internet browser. You can set your browser to notify you when you receive a cookie, to block cookies completely, or to delete cookies after the browser is closed. Detailed instructions on how to do this can be found in the "Help" section of your browser.
Please note that blocking all cookies may affect the functionality and the user experience of our Online Store.
6.3. Withdrawal of consent
Where the processing of your data through cookies is based on your consent, you have the right to withdraw that consent at any time (Article 15(3) of the ZZPL). The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal. You can withdraw your consent through the cookie settings on our site or through the settings of your browser.
7. Data retention period
Cookies have different lifetimes. Some cookies are deleted automatically after the browser is closed (so-called "session cookies"), while others remain on your device for a longer period (so-called "persistent cookies"). The lifetime of a cookie depends on its purpose. The Seller ensures that data collected through cookies are kept only for the period necessary to achieve the purpose of the processing (Article 5(5) of the ZZPL).
8. Personal data and your rights
Cookies may collect data which, alone or in combination with other information, may constitute personal data (Article 4(1) of the ZZPL). Detailed information about the processing of your personal data, including the identity of the Seller, the contact details of the Data Protection Officer (DPO), the recipients of the data (including transfers outside the Republic of Serbia), your right of access to the data, rectification, erasure, restriction of processing, portability and objection, as well as the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, can be found in our Privacy Policy.
We recommend that you read the Privacy Policy, which is available in the Online Store, in detail.
9. Security of processing
We apply appropriate technical, organisational and personnel protection measures to ensure an adequate level of security of the personal data collected through cookies, in accordance with Article 50 of the ZZPL.
10. Changes to the Cookie Policy
The Seller reserves the right to amend this Cookie Policy. All changes will be published on this page, indicating the date of the last amendment. We advise you to review this Policy regularly in order to stay informed of any changes.
11. Contact
For any questions regarding this Cookie Policy or the processing of your personal data, you can contact us:
Pavle Zindović PR izvođačka umetnost White City Soul Beograd
Address: Mišarska 7, 11118 Beograd, Serbia
Phone: +381 63 1057021
Email: whitecitysoul@gmail.com